Case Studies
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Telecommunications

• Case study, ntl, Design, development and support of a central IT platform
  

  The design, development and support of a central IT platform to co-ordinate the flow of transaction data between ntl's broadcast, interactive, data interchange database, programme scheduling and billing applications, plus the support of the Interactive Cable System (ICS) provisioning platform and a range of other bespoke applications.

  Industry: Telecommunications; Client Name: ntl; Region: United Kingdom;

• Cellular South
  

  Cellular South is one of the nation's largest privately held wireless companies. "As with any business, downtime is very costly, but with PRIMEPOWER servers, Cellular South is assured of the performance, reliability and availability we need to keep the data center up and running," says Tad Hamilton, Director of IT at Cellular South.

  Industry: Telecommunications; Solution Area: Systems & Network Management; Client Name: Cellular South; Region: United States;

• Fujitsu Limited Corporate IT Unit Infrastructure Systems Planning Dept
  

  Industry: Telecommunications; Solution Area: Storage Management; Client Name: Fujitsu Limited Corporate IT Unit Infrastructure Systems Planning Dept; Region: Japan;

• Glovia ERP delivers integration of supply and demand chains with huge cost savings for Fujitsu Telecom
  

  Glovia runs multiple manufacturing plants in the UK and Ireland for this leading provider of fiber optic transmission systems as well as voice and data switches.

  Industry: Telecommunications; Solution Area: Enterprise Resource Planning; Region: United States; Canada;

• ISP Nifty Offers Subscribers Online Transaction Service
  

  Nifty Corporation has provided network services to PC users in Japan for the past 15 years—even before the Internet became widely used—and greatly contributed to the spread of the Internet in that country. Now the leading Japanese Internet Service Provider (ISP), Nifty delivers email, freeware/shareware, and information services to over 5 million subscribers.

  Industry: Telecommunications; Solution Area: Business Process Management; Client Name: Nifty Corporation; Region: Japan;

• PLDT - Thinking Ahead
  

  "In a very competitive environment like telecommunications, it is very important for service providers like us to have dependable partners. FPI is one of them." - Nerissa S. Ramos, PLDT Vice President for Business Solutions

  Industry: Telecommunications; Solution Area: Voice Over IP; Client Name: Philippine Long Distance Telephone Company (PLDT); Region: Malaysia;

• TalkTalk Direct
  

  Fujitsu was chosen to provide consultancy services in order to help TalkTalk Direct assess its approach to getting external resources and understand the changes it would need to make in order to create and successfully deploy a flexible offshore resource pool.

  Industry: Telecommunications; Solution Area: Business Applications; Region: United Kingdom;

• Case study, Vodafone, Managed support service
  

  Fujitsu’s enterprise management service invisibly manages Vodafone’s retail infrastructure, constantly monitoring all instore PCs, servers and advertising screens to identify potential problems. This proactive management has been instrumental in improving the level of first time fixes, so stores no longer have to spend time calling the helpdesk or waiting for an engineer to arrive, but can focus resources on meeting customers’ needs and increasing revenue. Remote software updates to stores also contribute to the seamless way that the service is maintained, so, for example, virus updates are always on time.

  Industry: Telecommunications; Retail/Wholesale; Client Name: Vodafone; Region: United Kingdom;