Case Studies
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Ireland

• An Garda Síochána
  

  An Garda Síochána (AGS) is Ireland's national police service. The overall challenge facing AGS was to reduce the number of road fatalities and serious injuries from road accidents. The aim was to reduce the incidence of excess speeding and increase the wearing rate for seat belts.

  Industry: Government; Client Name: An Garda Síochána; Region: Ireland;

• An Post
  

  During 2000, Fujitsu was selected to produce a scalable, reliable system to replace An Post's manual system used to provide the calculation and recording for its staff remuneration function.

  Industry: Government; Client Name: An Post; Region: Ireland;

• Bord Gáis Eíreann
  

  With the advent of market deregulation Bord Gáis decided it had to enhance its business processes.

  Industry: Government; Client Name: Bord Gáis Eíreann; Region: Ireland;

• Case study, Manufacturer - using the iCan solution from Fujitsu
  

  In 2000 a world leading supplier of components, systems and services to the energy, transmission & distribution, transport and marine markets amalgamated all of its IT resources into six National Service Centres to act as internal service providers for its operations throughout the world. As part of the reorganisation the company wanted to ensure that its IT services were delivered transparently, both from an IT and a business user perspective.

  Industry: Manufacturing; Client Name: Manufacturer - using the iCan solution from Fujitsu; Region: United Kingdom; Ireland;

• Case study, TNT Express. Document management system
  

  TNT Express, the world’s leading business-to-business express carrier needed a document management system and were keen that as a business critical system, it would be held in-house. TNT worked in partnership with Fujitsu to develop a document management solution (DMS) which has dramatically shortened customs clearance processes, and will save an estimated £1.2m per year of paper handling and storage costs.

  Industry: Transportation & Travel; Client Name: TNT; Region: United Kingdom; Ireland;

• Department of Transport
  

  The collection of motor tax and the management of driving licenses is a major business for the Department of Transport. In motor tax alone, over €880 million was collected in 2006 from over 2.3 million taxed vehicles. This involved some 4.75 million transactions. The department wanted to implement a new computer system to bring its motor tax and licensing operation into the 21st century.

  Industry: Government; Client Name: Department of Transport; Region: Ireland;

• Dublin Airport Authority (ERP)
  

  Dublin Airport Authority formally Dublin Airport Authority initiated a Business Support Programme (BSP) to help reduce the system, business process and data constraints that the business support functions operated under.

  Industry: Transportation & Travel; Client Name: Dublin Airport Authority; Region: Ireland;

• Dublin Airport Authority (Training)
  

  When Dublin Airport Authority decided to implement an Oracle ERP Financial Management system, they recognised the critical role that end user training would play in the acceptance and efficient use of the new system.

  Industry: Transportation & Travel; Client Name: Dublin Airport Authority (Training); Region: Ireland;

• Enterprise Ireland
  

  “Fujitsu provide us with functional, development & database support services in a highly professional & flexible manner, across a number of critical business applications” Deirdre McDonough, IT Manager, Enterprise Ireland

  Industry: Government; Client Name: Enterprise Ireland; Region: Ireland;

• Forfás
  

  Forfás’ Business Intelligence System (BIS) Environment comprises of a number of Oracle based components. Forfás is self sufficient in the day-to-day management of this critical application. However, there are times when Forfás requires the flexibility to draw support from additional, experienced Oracle resources. In seeking a solution to this problem Forfás decided that Fujitsu had the capacity to support Forfás in terms of meeting both their current and future business needs.

  Industry: Government; Client Name: Forfás; Region: Ireland;

• Fujitsu Unicentre
  

  Prior to 1999 the desktop and server environment of Fujitsu (then ICL) was managed by a number of different vendor products with disparate solutions for security, server management, software delivery and inventory management. By standardising on CA Unicenter and eTrust Antivirus Fujitsu has achieved cost savings of up to £2.8 million over 3 years.

  Region: Ireland;

• Health Protection Surveillance Centre
  

  In 1998 Ireland’s Health Protection Surveillance Centre (HPSC) was set up to monitor and control the spread of infectious diseases within the population. Their objective was simple, “Improve the health of the Irish population by the collection, interpretation and provision of the best possible information on diseases”. These activities are achieved through surveillance and independent advice, epidemiological investigation, research and training.

  Industry: Government; Client Name: Health Protection Surveillance Centre; Region: Ireland;

• Iarnród Éireann
  

  Iarnród Éireann is the national provider of rail transport in Ireland, delivering thousands of passengers to locations nationwide. In 1998, the International Risk Management Services report recommended the implementation of a centralised fault management system and planned maintenance regime.

  Industry: Government; Client Name: Iarnród Éireann ; Region: Ireland;

• International Rugby Board (IRB)
  

  The International Rugby Board (IRB) is the world governing and Law making body for the game of Rugby Union. Recognising the need to have a powerful on-line presence the IRB turned to Fujitsu to provide them with the necessary tools, technologies and skills to deliver updated and enhanced web technology and services and to deliver new and enhanced internal IT applications.

  Industry: Diversified Services; Client Name: International Rugby Board (IRB); Region: Ireland;

• The Courts Service (Ireland)
  

  The Courts Service wanted to modernise its information and communications infrastructure and decided that the skills and expertise to do this did not exist within the service.

  Industry: Government; Client Name: The Courts Service (Ireland); Region: Ireland;

• The Department of Social and Family Affairs
  

  In 2000, The Department of Social and Family Affairs (DSFA) decided to embark on a Service Delivery Modernisation programme, in order to transform the way in which it delivered services to its customers. Fujitsu was contracted in January 2001 to design, develop and implement the new solution and to deliver the first application.

  Industry: Government; Client Name: The Department of Social and Family Affairs; Region: Ireland;

• The Department of the Environment - Government case study
  

  Fujitsu designed a solution to achieve the department’s vision to create business components as the basis for building flexible and responsive business applications.

  Industry: Government; Client Name: The Department of the Environment; Region: Ireland;

• The Marine Institute (CMS)
  

  Fujitsu were engaged to develop a new web portal using Microsoft CMS giving user’s access to Marine Data Services.

  Industry: Government; Client Name: The Marine Institute (CMS); Region: Ireland;

• The Marine Institute (Irish Spatial Data Exchange)
  

  “Actively sharing data with other marine research Organisations is the most effective way to ensure best use is being made of the data being collected around Ireland" John Evans, IT Manager, The Marine Institute.

  Industry: Government; Client Name: The Marine Institute; Region: Ireland;

• Woodie's DIY
  

  Ireland's leading DIY and gardening retailer wanted to take the next step in online retailing. With Fujitsu’s assistance and web implementation skills, the company has developed an online retail site that has helped Woodie’s to widen its customer base and maximise sales to existing customers.

  Industry: Retail/Wholesale; Client Name: Woodies DIY; Region: Ireland;