Case Studies
View by Service/Product

Consulting

• Case study, Arriva Trains Northern, ATN
  

  Fujitsu helped us define a clear strategy and pinpoint the areas we needed to improve. Fujitsu’s consultants tuned-in to our needs completely. They understood the issues the rail industry faces and even ‘spoke our language.’ We are now recognised as an organisation with a clear vision of the future

  Industry: Transportation & Travel; Client Name: Arriva; Region: United Kingdom;

• Case study, Bridgend County Borough Council
  

  Fujitsu worked with Bridgend County Borough Council to articulate its Information and Communication Technologies (ICT) vision with a focus on the specific needs of users. Within this they helped to run CyberSkills workshops, which are designed with a consistent style and content for the purpose of groups of people such as librarians, teachers and retail staff. The emphasis was on friendly facilitation, with plenty of opportunity for hands-on experience by the participants, rather than formal instruction.

  Client Name: Bridgend County Borough Council; Region: United Kingdom;

• Case study, Logica. Monitoring Applications without Specialists
  

  Fujitsu's PATROL KM enables the company to monitor applications and understand how they behave without the need for specialists. This means that first level support staff can explain an issue to a customer, no application-specific expertise is required.

  Industry: Energy & Utilities; Solution Area: Microsoft Solutions; Client Name: Logica; Region: United Kingdom;

• Case study, UK Department of Health. Information Management Toolkit
  

  Fujitsu's consultancy service has enabled us to consolidate our thinking and provided us with a sense of direction and a clear way forward - UK Department of Health

  Industry: Government; Solution Area: Knowledge Management; Client Name: UK Department of Health; Region: United Kingdom;

• Cheltenham and Gloucester
  

  Cheltenham and Gloucester has been using document imaging technology since the 1980s to capture, store and retrieve the large volume of documents used to support its mortgage business. After an extensive supplier evaluation, C&G chose Fujitsu to design and implement the new document imaging system

  Industry: Financial Services; Solution Area: Content Management; Client Name: Cheltenham and Gloucester; Region: United Kingdom;

• Customer Intelligence at ING
  

  In order to build a (better) Customer Intelligence, ING was looking for specialised competencies to support its overall process of Customer data collection, analysis and pertinent findings according to the Bank’s overall marketing objectives and to help them to set-up the adequate underlying tools and techniques. Fujitsu Services was appointed to support the Bank in the design, development and implementation of specialized data marts, while ensuring progressive knowledge transfer to the Bank CI team.

  Industry: Financial Services; Solution Area: Business Intelligence; Data Warehousing; Region: Belgium;

• Fujitsu helps the City of Edmonton adopt a new decision making tool
  

  Interested in understanding how to achieve the maximum value from its technology-related strategic initiatives, the City of Edmonton partnered with Fujitsu to implement EVM into all of its governance processes.

  Industry: Government; Solution Area: Business Process Management; Client Name: City of Edmonton ; Region: Canada;

• Quebec's Health Insurance Board Implements Web Services to Facilitate Information Exchanges
  

  Quebec's health insurance board (RAMQ), which is instrumental in the province's healthcare sector, partnered with Fujitsu Consulting to implement web services solution to bolster information exchange with various governmental agencies and healthcare facilities.

  Industry: Healthcare; Insurance; Solution Area: Legacy Migration; Region: Canada; United States;

• TalkTalk Direct
  

  Fujitsu was chosen to provide consultancy services in order to help TalkTalk Direct assess its approach to getting external resources and understand the changes it would need to make in order to create and successfully deploy a flexible offshore resource pool.

  Industry: Telecommunications; Solution Area: Business Applications; Region: United Kingdom;

• The Petroleum Registry of Alberta
  

  The Petroleum Registry of Alberta transforms an archaic, paper-based system to a state-of-the-art online portal, integrating more than 1,200 companies and both government departments. This implementation of Microsoft BizTalk, designed, executed and managed by Fujitsu Consulting, increases efficiencies and drives revenue for government and corporations in a multi-billion dollar industry.

  Industry: Energy & Utilities; Solution Area: Legacy Migration; Client Name: Petroleum Registry of Alberta; Region: Canada;

• Case study, AXA Belgium - Business Process Outsourcing (BPO)
  

  After AXA Belgium, a member of AXA Group that targets insurance and asset management, merged with Royale Belge, it had to eliminate redundant procedures and reorganize how it manages underwriting and claims processes. Fujitsu was called on to establish an electronic document management system as well as an extranet/internet for brokers and clients with differing IT diffusion needs.

  Industry: Insurance; Financial Services; Solution Area: Business Process Management; Client Name: AXA Corentin; Region: Belgium;

• Commercial On-line Registration Network (ACORN) positions Anguilla as a premier offshore jurisdiction
  

  In 1995, based on a feasibility study recommendation, the British Government initiated a project to create an on-line 24x7 company incorporation service as the feature that would set Anguilla apart from the other jurisdictions.

  Industry: Government; Solution Area: Systems & Network Management; Client Name: Government of Anguilla; Region: Caribbean;

• AFIS solution enables Trinidad & Tobago police to better keep citizens safe
  

  Fujitsu created a database of fingerprints that would allow the police service to solve, prevent and diminish criminal activity in Trinidad and Tobago. This mandate was developed with the background of the police force being at the time, technologically behind the curve, with fewer than 5 PCs in service and no institutional IT infrastructure in place.

  Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Police Service; Region: Caribbean;

• Trinidad & Tobago migrates its population registry to an on-line system combining speed, accuracy and easy access
  

  Transferring the paper-based records of the Trinidad & Tobago population registry into digital format was determined as essential given the population size, state of the records, frequency of access, and need for the information for future demographics and other modeling.

  Industry: Government; Solution Area: Systems & Network Management; Client Name: Trinidad & Tobago Ministry of Legal Affairs; Region: Caribbean;

• Trinidad & Tobago provides high quality service with new on-line incorporation service
  

  The Government of Trinidad & Tobago undertook a feasibility study regarding the government's opportunities to enhance its presence and service to its corporate stakeholders in the registration of companies.

  Industry: Government; Solution Area: Systems & Network Management; XML/Web Services; Client Name: Government of Trinidad & Tobago; Region: Caribbean;

• World Bank commends Fujitsu for its work on school management project in Guyana
  

  Under the aegis of the secondary school Reform Project in Guyana (funded by the World Bank) the government of Guyana went to tender for a complete solution that would move the management of schools into the modern era through the use of technology and new processes.

  Industry: Education; Solution Area: Systems & Network Management; Client Name: Guyana Ministry of Education; Region: Caribbean;