Fujitsu Services is a leading European IT services company with an annual turnover of £2.46 billion (€3.59 billion) and over 19,000 employees across 20 countries. In its drive to offer the best possible value to both private and public sector organisations, Fujitsu wanted to improve the economies of scale it generated in the provision of IT hardware. Fujitsu also recognised that its customers typically did not just order a PC or server, but usually wanted an associated service, such as an engineer to undertake the installation. However, there was no combined product and services catalogue on the market.

The solution developed by Fujitsu was SourceIT, an e-Commerce system that is highly efficient, accurate and reliable. Its key aim is to provide a light touch ordering system that can be offered to Fujitsu’s customers as a shared service hosted in a secure Fujitsu data centre.

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