Fujitsu was awarded a five year contract to devise and deploy a repair and maintenance service across Mitchells & Butlers’ entire estate and develop and roll out an Install, Moves, Adds and Changes (IMAC) service for refurbishments and new site openings.

Mitchells & Butlers’ choice of IT partner was based on Fujitsu’s ability to offer a consistent and reliable service, underpinned by a simple process, predictable costing and detailed reporting. The Company also recognised that Fujitsu had worked hard over the years to understand and meet its commercial and strategic needs, so there was a good synergy between the two businesses.

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