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Thinking out of the box

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Post Office®



Post Office®, part of Royal Mail Group, is the largest retail and financial services chain in the UK. Its partnership with Fujitsu stretches back to 1993 and includes a £1.4 billion, ten-year programme to manage the in-store experience in its 14,300 branches, with 34,000 counters, through the installation of a brand new networked counter system.

Fujitsu has provided a Service Desk to support Post Office®’s IT systems since 1996. In 2006 it was awarded a ten year contract, worth over £300 million, to support its EPOS systems, peripherals and associated infrastructure, including any software issues.

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Post Office