EDE - Batten down the hatches or unfurl the sails?

“How can you deliver operational excellence in stormy times?” EDE event, 20th January 2009.

The current economic downturn is increasing the pressure on organisations trying to deliver greater operational efficiencies without compromising their levels of service. As margins are attacked in the private sector and funding restricted in the public sector, the ability to generate continuous cost efficiencies assumes ever greater importance.

But when it comes to the back office – the beating heart of your organisation – is it a time for battening down the hatches and riding out the worst or should you be focusing ever harder on new initiatives to streamline operations and improve service delivery? Should you reduce expenditure as far as possible or is now a time for positive investment and intent?

This event, the latest in Fujitsu’s Executive Discussion Evening series, will ask how organisations should best respond to worsening market conditions. It will reveal how lessons can be learnt from across both the private and public sector in delivering backoffice efficiency, showing how to prioritise and build an operational platform that can be the difference between delivering a solid performance and excelling.